FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Are you a manufacturer?

A: Yes, we are the manufacturer and professional in making undercarriage parts for excavator and bulldozer, such as Carrier Roller, Track Roller, Idler, Sprocket/Segment, Track Link Assy, Track Shoe etc.
We also supply to after market compatible with various brands of machines: Caterpillar, Case, Bobcat, JCB, Liebherr, Volvo, Hidromek, XCMG, Sany, Liugong, Lonking, Yuchai, Doosan, Hyundai, Daewoo, Komatsu, Hitachi, Kobelco, Sumitomo, Mitsubishi, Kubota, Yanmar, Kato, IHI, Shantui, Takeuchi etc.

 

Q: Why choose JUNHUA over any other companies?

A: With our service competencies, we optimize and standardize our domestic and overseas network to fulfill our customers’ needs. We are a business team in Quanzhou China, established in positions with respect to the target markets, ensure widespread, efficient distribution of the Junhua product range.

 

Q: Which payment terms can we accept?

A: Normally we accept T/T(30% deposit payment, balance before shipment) or L/C at sight.

 

Q: What’s your quality warranty?

A: We provide 1 year warranty on all our products, except failure caused by improper installation, operation or maintenance, accident, damage or misuse.

 

Q: What’s your lead time?

A: We aim to provide customers with a fast lead time, usually it is 2-3 weeks, but if the stock order is 3-5 working days. Pls contact us for a accurate lead time.

 

Q: Can you make the logo for customer?

A: Yes, we can do that for big quantity order.

 

Q: What are your prices?

A: Our prices are subject to change depending on raw materials and other market factors. Pls contact us for the updated price.

 

Q: Do you guarantee safe and secure delivery of products?

A: Yes, we always use standard safe export packaging.

 

Q: How about the shipping fees?

A: The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea is the best solution for big order. Please let us know the details of quanity, weight and trading method for checking the exact freight charge.

 

Q: Which countries and regions have your products exported to?

A: Our products exported to more than 20 counries of Europe, North Amercia, Southeast Asia, Middle East and South America.

 

Q: Will your company participate in the exhibition? What are they?

A: Yes, we have ever attended many important fair, such as Shanghai BAUMA - CHINA Fair 2020, Quanzhou Construction Machinery Exhibition 2020, and Changsha International Construction Equipment Exhibition 2021, etc.

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